Frequently Asked Questions

We’re constantly updating this portion of the Website, so check back often as we answer new questions.

Can we contact contractors directly regarding changes or modifications?

We highly discourage direct contact regarding a change or modification. The primary reason is that if the change or modification doesn’t go well, and we haven’t been kept informed or made aware of the details, we have a difficult time resolving issues. A contractor will not be looking at the project as a whole and may not even inform us of the change. We appreciate in advance your letting direct the contractors.

Can we make changes during the construction process?

Our goal is to have all details resolved before we begin construction. Our system is designed to be as streamlined and efficient as possible. What appears to be a simple change can stop the entire project for weeks. We are always open to communicate with and accommodate our customers. But we cannot emphasize enough how important it is to be thorough from the start.

Can we make upgrades?

Upgrades are slightly different that changes. We have defined upgrades that are packaged in available in our upgrade menu. In most cases, we recommend that you have upgrades defined at the start of construction. However, if the upgrade is on a phase that not begun and the upgrade is within our defined upgrade package, we don’t have a problem with it. Many times we can amend your contract, depending on the appraisal status. Please feel free to speak with us about upgrade. We certainly want to accommodate you any way that we can.

Can we move things in before closing?

Before we can allow you to move anything (even a box) onto the property, we must have a certificate of occupancy from the City. We can incur large fines otherwise. It also affects our relationship with the City and our inspectors. Please know that as soon as we have the certificate of occupancy, we will do our best to work with you.

Will someone contact us for closing?

The coordination of your closing falls with your mortgage lender. We communicate with the lender and with you during the process, but rely on the lender to coordinate the actual closing date.

If we are trading a home for an Exit Property, how much time will we have to move in?

Normally, B&M Asset Group allows a 10-day window to move out of the Exit Property without incurring fees or charges. Please speak with us if you have a special request, as it is always our goal to accommodate your needs. Exceptions to this policy are made on a case-by-case basis.

When can we lock in our interest rate?

Your mortgage professional can best answer this question.Typically, you can lock in an interest rate 30-45 days before close. The time frame will depend on the lender and type of loan, so please contact your mortgage lender for details.

When do we transfer utilities?

Please contact our office prior to turning making arrangements for utility transfer. If you will have possession of the new home within 10 days of closing, please leave the utilities on in your name. We will schedule the transfer of utilities at the Exit Property. When you speak with the utility company, inform them that B&M Asset Group will be acquiring your property and will call them directly to transfer utilities into that name. Keeping utilities on will save time and money and we appreciate your cooperation in this matter.

What appliances are included with my home?

Typically, in real estate, built in appliances are included with the purchase price. This includes a cooktop range, microwave and dishwasher. A refrigerator, clothes washer and dryer are not included.

What selections and choices do we get to make in my home?

When B&M Asset Group begins a phase build, we make an agreement to our contractors and subcontractors based on a wide variety of choices. You will be able select your granite from 6-8 different options. We have different cabinetry choices, flooring tile, and multiple carpeting selections to choose from.

What do I bring to closing?

Your mortgage lender will provide details of what you should bring to closing; please contact them directly. Of course, you must bring the funds required to close. You will always need your driver’s license and social security card, so if you’ve lost it, now is the time to complete the paperwork for a replacement.

What is PDQI (Pre-Delivery Quality Inspection)?

During the construction process, you may notice details that need to addressed, such as paint touch up. As the house nears completion, B&M Assets will scheduled a detailed inspection to check all appliances, test hot water heater, etc., to be certain everything is functional and operating properly. We look for paint touch up, imperfections, caulking and other details that make your home perfectly finished. Then, we will schedule a meeting with you to go over the PDQI list and address any concerns you may have.

When does closing occur on the Exit Property?

If B&M Asset Group is purchasing your current home, the closing on the Exit Property and the new build will occur simultaneously. This way, you don’t sign over your existing property until the new home is completed. In most cases, the closings happen on the same day and you will see the check at closing.

When is our closing date?

Closing dates will vary based on the type of loan, as each loan has different requirements that must be complete before starting the paperwork. Surveys, title commitments are just a couple of these details that are coordinated by your mortgage lender. Because we are orchestrating so many details, it’s difficult to give a date two weeks out. We will work with you to be certain the closing date fits your schedule and normally provide a 2-3 day range. Also note that the closing date and move-in date can be two different dates and we will do everything in our power to also provide a move-in date so that you can coordinate with your mover.

When does construction begin?

When building a new home, the process tends to be front-loaded. There are many logistics that go on behind the scenes before the actual construction starts. Building permits, engineering requirements, and heating and air — to name a few. Our objective is to break ground within 30 days of signing the contract. Keep in mind that the time frame we have quoted does include those 30 days.

Where do I go for closing?

Closing will take place at your title company. We have a preferred title company and our office will be happy to make a referral, but that decision is yours and should be discussed with your mortgage lender.

Whom do I call with questions?

Job Superintendents are assigned for each phase of the construction process. At the time you sign the contract, we will provide you the job superintendent’s card. Barry Christy is also always happy to take your call and answer any questions you may have.

Can you build on a lot I already own?

We consider these requests on a case-by-case basis depending on where we are in a phase build and the location of your lot.

Do you take homes or trade-ins outside of Amarillo?

At this time, we do not take trade-ins outside of Potter and Randall counties. We do, however, take rural trade-ins within the Amarillo/Canyon area.

How does your trade-in program work?

Please refer to the Sum of All Parts Approach to Building section of the Website for more a breakdown of the trade-in process.

Where does B&M Asset build?

You’ll find subdivisions where we have projects and phases underway under the Build Areas tab of our Website. We do not build homes outside of these phases.